Golden Rule of British Banking Safety
B Bank or the police will NEVER ask you to transfer money to a "safe account", ask for your full online PIN or password, or ask you to hand over cards to a courier. If someone tells you to do this, hang up immediately.
How B Bank Protects You
Confirmation of Payee (CoP)
Whenever you set up a new UK payment, our systems verify that the recipient's name matches their bank records before any money leaves your account.
Authorised Push Payment (APP) Reimbursement
Under the UK Payment Systems Regulator (PSR) rules, eligible customers who are tricked into sending money to scammers are reimbursed up to statutory limits.
24/7 Intelligent Fraud Monitoring
Our machine learning systems analyze millions of transactions continuously to identify and block abnormal spending patterns immediately.
B Bank Direct Call Verification
If an unexpected caller claims to be from B Bank, you can verify their identity instantly using the 'Call us' feature inside the authentic B Bank app.
Suspect fraud or spotted an unusual charge?
Report suspicious activity immediately. Our fraud response team is available 24 hours a day, 365 days a year across the UK.