Customer Support Desk
Online Operating Hours
Automated inquiry routing operates 24/7.
Inquiries reviewed during business hours.
Digital Support Channel
Direct messaging via this portal (assigned reference protocol).
Official Banking Channels:
For telephone support or branches of B Bank S.A., please consult the official portal at bbank.com.
Formal Complaints
If your inquiry concerns a dispute, service dissatisfaction, or fee complaint, please file via our dedicated complaints portal.
Go to Customer Complaints →